Payment Options: We accept Visa, MasterCard, American Express, Discover Card and PayPal. To order our products COD, we require a certified check and a $12 fee. Please contact us for details.
Privacy: We take your privacy seriously. We will never sell or share any of the information you provide to us, and we use secure servers to handle our online purchases.
TimePilot Corporation warranty*: TimePilot offers a lifetime warranty on iButtons and iButton Fobs and a 1-year warranty on Demiurg Access Control Systems. The purchaser pays only the shipping to return the malfunctioning part to us.
Return policy*: If you are dissatisfied for any reason during the first 30 days after you purchase and product sold on the iButtonSource.com web site, TimePilot Corporation will refund the purchase price if you return the product to us, freight prepaid and insured for the value of the product. If you choose this option, we hope that you will take a few minutes to help us understand why. Please be sure to contact us for an RMA (Return Merchandise Authorization) number before returning the product.
*Note: The money-back guarantee and warranty are void if the product is returned in a damaged state for any reason, including damage that occurs because of failure to follow installation instructions.